Dify
Menu

Solutions

Education

AI for international schools.

One knowledge base across every campus, role and language. Families ask in their own words and get the same answer wherever they are, and staff stop searching scattered systems.

Contact Sales
Contact Sales

Deployed in Production at.

Wellington College International Shanghai (UK group, China operations)

Wellington College, whose global campus network educates over 10,000 students, built a multi-campus intelligent knowledge base on Dify Enterprise.

The platform centralizes institutional knowledge across campuses, ensuring a single update stays consistent everywhere it appears. Tiered access is managed through SSO, giving each campus and role its own appropriate view of that knowledge.

Automated multilingual Q&A lets international families ask in their own language and receive answers directly, with no human translation in between. The school reports an 80% gain in operational efficiency from running knowledge management this way across campuses.

Read the full storyHow Wellington College International Shanghai Unified Campus Knowledge with Dify Enterprise
Contact Sales

  • 10,000+

    Students on one Dify knowledge base

  • 80%

    Reported gain in operational efficiency

  • 10+

    Campuses, managed by role and tier

  • 4

    Countries families ask in their own language

Source: Wellington College, customer case for Dify use

Why
This Industry, Why Now.

The constraints

International school networks carry one body of institutional knowledge across many campuses, many roles and many languages. Parents, staff and students all need access to that knowledge, but the right access level differs by role and campus.

Many families in international school networks communicate in a language other than the school's primary operating language, which creates friction in routine inquiries that should be easy to resolve.

And operational teams managing multi-campus institutions spend significant time answering questions that could be self-service, if the knowledge were accessible in the right format to the right people.

The role of AI

For this industry, AI is not a chat assistant in the consumer sense. It is the way to make the institution's knowledge base useful to every stakeholder — parents, teachers, administrators — in their own language, at their own access level, without requiring more staff time to answer questions that should be self-service.

Patterns We See.

One knowledge base across campuses
Multi-campus institutions fold institutional knowledge into a single Dify-powered knowledge base rather than maintaining separate systems per campus. Updates flow to all campuses simultaneously. Staff at any campus can access the full institutional knowledge base within their access tier, without relying on transfers or email chains to get information from another site.
Tiered access through SSO
Every campus and role gets its own appropriate view of the knowledge base, enforced through SSO integration and workspace-level access controls. Administrators see operational information relevant to their campus. Teachers see curriculum and student-facing content. Parents see what parents are meant to see. Access is consistent and auditable rather than managed manually.
Multilingual Q&A for families
For international networks, automated multilingual Q&A removes language from between the institution and its families. Parents submit inquiries in their preferred language. Responses are generated from the institution's knowledge base and returned in the same language. Routine inquiries are handled without requiring a staff member who speaks that language to be available.

Discuss Education Workflows with Dify.

Contact Sales